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Moto Z3 play sem rede

Por tigo
em REPAROS NO HARDWARE

Featured Replies

Postado

Fala pessoal...

Entrou aqui um moto Z3 play para troca da frontal... Após uma semana de liberação do aparelho, cliente retorna reclamando que nao faz ligações...

Testei com meu chip e ele dá rede de boa, mas dá chamada encerrada toda vez que tenta fazer uma ligação e após 5 minutos, rede cai em sem serviço...

Consultei imei na Anatel e na operadora claro, não constando nada... Atualizei o software e nada... alguma dica?

  • Citar
    • Postado
    • Autor
    Em 06/11/2019 em 21:22, betowollacy disse:

    *#*#4636#*#* Primeira opção verifica se o radio esta desativado 

     

    Bingo... Tão básico que tinha até esquecido de verificar....

    Rede de voz; Unknown

  • Citar
    • Postado
    • Autor
    Em 09/11/2019 em 23:30, betowollacy disse:

    fastboot getvar all em ADB e posta o Log 

    Segue abaixo... e obrigado pela disposição em ajudar:

    (bootloader) kernel: uefi
    (bootloader) version-bootloader: MBM-3.0-beckham_retail-13dbfb1-190911
    (bootloader) product: beckham
    (bootloader) board: beckham
    (bootloader) secure: yes
    (bootloader) hwrev: PVT
    (bootloader) radio: BRAZIL
    (bootloader) storage-type: eMMC
    (bootloader) emmc: 128GB SAMSUNG 3V6CMB RV=08 PV=02 FV=0000000000000002
    (bootloader) ufs: N/A
    (bootloader) ram: 6GB SAMSUNG LP4x DIE=16Gb M5=01 M6=06 M7=10 M8=12
    (bootloader) cpu: SDM636 1.0 (1)
    (bootloader) serialno: 0051738147
    (bootloader) cid: 0x0000
    (bootloader) channelid: 0x00
    (bootloader) uid: 97DE2160
    (bootloader) securestate: oem_locked
    (bootloader) verity-state: enforcing (0)
    (bootloader) iswarrantyvoid: no
    (bootloader) max-download-size: 536870912
    (bootloader) reason: Volume down key pressed
    (bootloader) imei: 355536090960695
    (bootloader) meid:
    (bootloader) date: 11-13-2018
    (bootloader) sku: XT1929-5
    (bootloader) carrier_sku: XT1929-5
    (bootloader) battid: SB18C20117
    (bootloader) battery-voltage: 3983
    (bootloader) iccid:
    (bootloader) cust_md5:
    (bootloader) max-sparse-size: 268435456
    (bootloader) ro.build.fingerprint[0]: motorola/beckham/beckham:9/PPWS29.
    (bootloader) ro.build.fingerprint[1]: 131-27-1-11/a94a7:user/release-key
    (bootloader) ro.build.fingerprint[2]: s
    (bootloader) poweroffalarm: 0
    (bootloader) ro.build.version.full[0]: Blur_Version.29.251.16.beckham.re
    (bootloader) ro.build.version.full[1]: tail.en.US
    (bootloader) ro.build.version.qcom: LA.UM.7.2.r1-05500-sdm660.0
    (bootloader) version-baseband: M636_29.59.01.96R BECKHAM_BRAZILDSDS_CUST
    (bootloader) kernel.version[0]: Linux version 4.4.153-perf-g431ad71 (hud
    (bootloader) kernel.version[1]: soncm@ilclbld158) (gcc version 4.9.x 201
    (bootloader) kernel.version[2]: 50123 (prerelease) (GCC) ) #1 SMP PREEMP
    (bootloader) kernel.version[3]: T Wed Sep 11 10:10:13 CDT 2019
    (bootloader) git:abl: MBM-3.0-beckham_retail-13dbfb1-190911
    (bootloader) git:xbl: MBM-3.0-beckham_retail-1d2ab3a-190911
    (bootloader) git:pmic: MBM-3.0-beckham_retail-1d2ab3a-190911
    (bootloader) git:rpm: MBM-3.0-beckham_retail-4696e9e-190911
    (bootloader) git:tz: MBM-3.0-beckham_retail-59a6d6f-dirty-190911
    (bootloader) git:hyp: MBM-3.0-beckham_retail-59a6d6f-dirty-190911
    (bootloader) git:devcfg: MBM-3.0-beckham_retail-59a6d6f-dirty-190911
    (bootloader) git:cmnlib: MBM-3.0-beckham_retail-59a6d6f-dirty-190911
    (bootloader) git:cmnlib64: MBM-3.0-beckham_retail-59a6d6f-dirty-190911
    (bootloader) git:keymaster: MBM-3.0-beckham_retail-59a6d6f-dirty-190911
    (bootloader) git:prov: MBM-3.0-beckham_retail-59a6d6f-dirty-190911
    (bootloader) git:storsec: MBM-3.0-beckham_retail-59a6d6f-dirty-190911
    (bootloader) frp-state: no protection (0)
    (bootloader) ro.carrier: unknown
    (bootloader) current-slot: b
    (bootloader) running-bl-slot: _b/_b
    (bootloader) running-boot-lun: 0
    (bootloader) slot-count: 2
    (bootloader) slot-successful:_a: no
    (bootloader) slot-successful:_b: yes
    (bootloader) slot-unbootable:_a: yes
    (bootloader) slot-unbootable:_b: no
    (bootloader) slot-retry-count:_a: 0
    (bootloader) slot-retry-count:_b: 6
    all: listed above
    finished. total time: 0.300s

  • Citar
    • Postado
    • Autor
    17 horas atrás, betowollacy disse:

    Não faz remoto bro só presencial porque tem que fazer as ligações diretas no emmc 

    Opa... Só boa notícia...kkkk

    Por mim, eu já tinha devolvido o aparelho, mas... Ele entrou como troca da frontal... E o cliente está daquele jeito né...

  • Citar
    • 5 meses depois...
    Postado
    Em 09/11/2019 em 10:19, tigo disse:

    Bingo... Tão básico que tinha até esquecido de verificar....

    Rede de voz; Unknown

    Amigo, estou co uma aqui do mesmo jeito sem sinal de rede, reconhece o chip mas não da rede. Tema alguma dica? 

     

  • Citar
    • 1 ano depois...
    Postado

    boa tarde, amigos!

    sera que meu caso tbem é JTAG?

    (bootloader) kernel: uefi
    (bootloader) version-bootloader: MBM-3.0-beckham_retail-8ca64c4-190327
    (bootloader) product: beckham
    (bootloader) board: beckham
    (bootloader) secure: yes
    (bootloader) hwrev: PVT
    (bootloader) radio: BRAZIL
    (bootloader) storage-type: eMMC
    (bootloader) emmc: 64GB SAMSUNG DH6DMB RV=08 PV=05 FV=0000000000000005
    (bootloader) ufs: N/A
    (bootloader) ram: 4GB SAMSUNG LP4x DIE=16Gb M5=01 M6=06 M7=10 M8=12
    (bootloader) cpu: SDM636 1.0 (1)
    (bootloader) serialno: 0047002174
    (bootloader) cid: 0x0032
    (bootloader) channelid: 0x19
    (bootloader) uid: 213CE140
    (bootloader) securestate: flashing_locked
    (bootloader) verity-state: disabled (0)
    (bootloader) iswarrantyvoid: yes
    (bootloader) max-download-size: 536870912
    (bootloader) reason: Volume down key pressed
    (bootloader) imei: 354106090605855
    (bootloader) meid:
    (bootloader) date: 05-26-2018
    (bootloader) sku: XT1929-5
    (bootloader) carrier_sku: XT1929-5
    (bootloader) battid: SB18C20118
    (bootloader) battery-voltage: 4290
    (bootloader) iccid:
    (bootloader) cust_md5:
    (bootloader) max-sparse-size: 268435456
    (bootloader) ro.build.fingerprint[0]: motorola/beckham/beckham:9/PPWS29.
    (bootloader) ro.build.fingerprint[1]: 131-27-1-2/7699:user/release-keys
    (bootloader) poweroffalarm: 0
    (bootloader) ro.build.version.full[0]: Blur_Version.29.201.3.beckham.ret
    (bootloader) ro.build.version.full[1]: ail.en.US
    (bootloader) ro.build.version.qcom: LA.UM.7.2.r1-05500-sdm660.0
    (bootloader) version-baseband: <not found>
    (bootloader) kernel.version[0]: Linux version 4.4.153-perf-gcc5f412 (hud
    (bootloader) kernel.version[1]: soncm@ilclbld83) (gcc version 4.9.x 2015
    (bootloader) kernel.version[2]: 0123 (prerelease) (GCC) ) #1 SMP PREEMPT
    (bootloader) kernel.version[3]:  Wed Mar 27 12:33:10 CDT 2019
    (bootloader) git:abl: MBM-3.0-beckham_retail-8ca64c4-190327
    (bootloader) git:xbl: MBM-3.0-beckham_retail-d286d94-190327
    (bootloader) git:pmic: MBM-3.0-beckham_retail-d286d94-190327
    (bootloader) git:rpm: MBM-3.0-beckham_retail-4696e9e-190327
    (bootloader) git:tz: MBM-3.0-beckham_retail-edce8d3-dirty-190327
    (bootloader) git:hyp: MBM-3.0-beckham_retail-edce8d3-dirty-190327
    (bootloader) git:devcfg: MBM-3.0-beckham_retail-edce8d3-dirty-190327
    (bootloader) git:cmnlib: MBM-3.0-beckham_retail-edce8d3-dirty-190327
    (bootloader) git:cmnlib64: MBM-3.0-beckham_retail-edce8d3-dirty-190327
    (bootloader) git:keymaster: MBM-3.0-beckham_retail-edce8d3-dirty-190327
    (bootloader) git:prov: MBM-3.0-beckham_retail-edce8d3-dirty-190327
    (bootloader) git:storsec: MBM-3.0-beckham_retail-edce8d3-dirty-190327
    (bootloader) frp-state: protected (77)
    (bootloader) ro.carrier: retbr
    (bootloader) current-slot: a
    (bootloader) running-bl-slot: _a/_a
    (bootloader) running-boot-lun: 0
    (bootloader) slot-count: 2
    (bootloader) slot-successful:_a: yes
    (bootloader) slot-successful:_b: no
    (bootloader) slot-unbootable:_a: no
    (bootloader) slot-unbootable:_b: no
    (bootloader) slot-retry-count:_a: 6
    (bootloader) slot-retry-count:_b: 0
    all: listed above
    finished. total time: 0.110s

  • Citar

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