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Many users have been asking What Is Factory Resetting when trying to troubleshoot issues on their smartphones. Factory resetting is the process of resetting a smartphone to its original settings by deleting all apps, accounts, and user data stored in the smartphone. This is normally done when a smartphone is running very slowly, crashing frequently, has malware, or when one wants to give away their smartphone to another person. Before carrying out a factory reset, it is important to back up important files since the process will delete all data from the smartphone.