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Moto Z3 play sem rede


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Fala pessoal...

Entrou aqui um moto Z3 play para troca da frontal... Após uma semana de liberação do aparelho, cliente retorna reclamando que nao faz ligações...

Testei com meu chip e ele dá rede de boa, mas dá chamada encerrada toda vez que tenta fazer uma ligação e após 5 minutos, rede cai em sem serviço...

Consultei imei na Anatel e na operadora claro, não constando nada... Atualizei o software e nada... alguma dica?

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Em 09/11/2019 em 23:30, betowollacy disse:

fastboot getvar all em ADB e posta o Log 

Segue abaixo... e obrigado pela disposição em ajudar:

(bootloader) kernel: uefi
(bootloader) version-bootloader: MBM-3.0-beckham_retail-13dbfb1-190911
(bootloader) product: beckham
(bootloader) board: beckham
(bootloader) secure: yes
(bootloader) hwrev: PVT
(bootloader) radio: BRAZIL
(bootloader) storage-type: eMMC
(bootloader) emmc: 128GB SAMSUNG 3V6CMB RV=08 PV=02 FV=0000000000000002
(bootloader) ufs: N/A
(bootloader) ram: 6GB SAMSUNG LP4x DIE=16Gb M5=01 M6=06 M7=10 M8=12
(bootloader) cpu: SDM636 1.0 (1)
(bootloader) serialno: 0051738147
(bootloader) cid: 0x0000
(bootloader) channelid: 0x00
(bootloader) uid: 97DE2160
(bootloader) securestate: oem_locked
(bootloader) verity-state: enforcing (0)
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: 355536090960695
(bootloader) meid:
(bootloader) date: 11-13-2018
(bootloader) sku: XT1929-5
(bootloader) carrier_sku: XT1929-5
(bootloader) battid: SB18C20117
(bootloader) battery-voltage: 3983
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) ro.build.fingerprint[0]: motorola/beckham/beckham:9/PPWS29.
(bootloader) ro.build.fingerprint[1]: 131-27-1-11/a94a7:user/release-key
(bootloader) ro.build.fingerprint[2]: s
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.29.251.16.beckham.re
(bootloader) ro.build.version.full[1]: tail.en.US
(bootloader) ro.build.version.qcom: LA.UM.7.2.r1-05500-sdm660.0
(bootloader) version-baseband: M636_29.59.01.96R BECKHAM_BRAZILDSDS_CUST
(bootloader) kernel.version[0]: Linux version 4.4.153-perf-g431ad71 (hud
(bootloader) kernel.version[1]: soncm@ilclbld158) (gcc version 4.9.x 201
(bootloader) kernel.version[2]: 50123 (prerelease) (GCC) ) #1 SMP PREEMP
(bootloader) kernel.version[3]: T Wed Sep 11 10:10:13 CDT 2019
(bootloader) git:abl: MBM-3.0-beckham_retail-13dbfb1-190911
(bootloader) git:xbl: MBM-3.0-beckham_retail-1d2ab3a-190911
(bootloader) git:pmic: MBM-3.0-beckham_retail-1d2ab3a-190911
(bootloader) git:rpm: MBM-3.0-beckham_retail-4696e9e-190911
(bootloader) git:tz: MBM-3.0-beckham_retail-59a6d6f-dirty-190911
(bootloader) git:hyp: MBM-3.0-beckham_retail-59a6d6f-dirty-190911
(bootloader) git:devcfg: MBM-3.0-beckham_retail-59a6d6f-dirty-190911
(bootloader) git:cmnlib: MBM-3.0-beckham_retail-59a6d6f-dirty-190911
(bootloader) git:cmnlib64: MBM-3.0-beckham_retail-59a6d6f-dirty-190911
(bootloader) git:keymaster: MBM-3.0-beckham_retail-59a6d6f-dirty-190911
(bootloader) git:prov: MBM-3.0-beckham_retail-59a6d6f-dirty-190911
(bootloader) git:storsec: MBM-3.0-beckham_retail-59a6d6f-dirty-190911
(bootloader) frp-state: no protection (0)
(bootloader) ro.carrier: unknown
(bootloader) current-slot: b
(bootloader) running-bl-slot: _b/_b
(bootloader) running-boot-lun: 0
(bootloader) slot-count: 2
(bootloader) slot-successful:_a: no
(bootloader) slot-successful:_b: yes
(bootloader) slot-unbootable:_a: yes
(bootloader) slot-unbootable:_b: no
(bootloader) slot-retry-count:_a: 0
(bootloader) slot-retry-count:_b: 6
all: listed above
finished. total time: 0.300s

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  • 5 meses depois...
  • 1 ano depois...

boa tarde, amigos!

sera que meu caso tbem é JTAG?

(bootloader) kernel: uefi
(bootloader) version-bootloader: MBM-3.0-beckham_retail-8ca64c4-190327
(bootloader) product: beckham
(bootloader) board: beckham
(bootloader) secure: yes
(bootloader) hwrev: PVT
(bootloader) radio: BRAZIL
(bootloader) storage-type: eMMC
(bootloader) emmc: 64GB SAMSUNG DH6DMB RV=08 PV=05 FV=0000000000000005
(bootloader) ufs: N/A
(bootloader) ram: 4GB SAMSUNG LP4x DIE=16Gb M5=01 M6=06 M7=10 M8=12
(bootloader) cpu: SDM636 1.0 (1)
(bootloader) serialno: 0047002174
(bootloader) cid: 0x0032
(bootloader) channelid: 0x19
(bootloader) uid: 213CE140
(bootloader) securestate: flashing_locked
(bootloader) verity-state: disabled (0)
(bootloader) iswarrantyvoid: yes
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: 354106090605855
(bootloader) meid:
(bootloader) date: 05-26-2018
(bootloader) sku: XT1929-5
(bootloader) carrier_sku: XT1929-5
(bootloader) battid: SB18C20118
(bootloader) battery-voltage: 4290
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) ro.build.fingerprint[0]: motorola/beckham/beckham:9/PPWS29.
(bootloader) ro.build.fingerprint[1]: 131-27-1-2/7699:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.29.201.3.beckham.ret
(bootloader) ro.build.version.full[1]: ail.en.US
(bootloader) ro.build.version.qcom: LA.UM.7.2.r1-05500-sdm660.0
(bootloader) version-baseband: <not found>
(bootloader) kernel.version[0]: Linux version 4.4.153-perf-gcc5f412 (hud
(bootloader) kernel.version[1]: soncm@ilclbld83) (gcc version 4.9.x 2015
(bootloader) kernel.version[2]: 0123 (prerelease) (GCC) ) #1 SMP PREEMPT
(bootloader) kernel.version[3]:  Wed Mar 27 12:33:10 CDT 2019
(bootloader) git:abl: MBM-3.0-beckham_retail-8ca64c4-190327
(bootloader) git:xbl: MBM-3.0-beckham_retail-d286d94-190327
(bootloader) git:pmic: MBM-3.0-beckham_retail-d286d94-190327
(bootloader) git:rpm: MBM-3.0-beckham_retail-4696e9e-190327
(bootloader) git:tz: MBM-3.0-beckham_retail-edce8d3-dirty-190327
(bootloader) git:hyp: MBM-3.0-beckham_retail-edce8d3-dirty-190327
(bootloader) git:devcfg: MBM-3.0-beckham_retail-edce8d3-dirty-190327
(bootloader) git:cmnlib: MBM-3.0-beckham_retail-edce8d3-dirty-190327
(bootloader) git:cmnlib64: MBM-3.0-beckham_retail-edce8d3-dirty-190327
(bootloader) git:keymaster: MBM-3.0-beckham_retail-edce8d3-dirty-190327
(bootloader) git:prov: MBM-3.0-beckham_retail-edce8d3-dirty-190327
(bootloader) git:storsec: MBM-3.0-beckham_retail-edce8d3-dirty-190327
(bootloader) frp-state: protected (77)
(bootloader) ro.carrier: retbr
(bootloader) current-slot: a
(bootloader) running-bl-slot: _a/_a
(bootloader) running-boot-lun: 0
(bootloader) slot-count: 2
(bootloader) slot-successful:_a: yes
(bootloader) slot-successful:_b: no
(bootloader) slot-unbootable:_a: no
(bootloader) slot-unbootable:_b: no
(bootloader) slot-retry-count:_a: 6
(bootloader) slot-retry-count:_b: 0
all: listed above
finished. total time: 0.110s

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